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Frequently Asked Questions: Epicurious and Bon Appétit Recipe Subscription

Subscription information, subscription management, and more.

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Becoming a Subscriber
Subscription
Account Creation/Management
Cancellation
Billing & Refunds
Miscellaneous
Contact Us

Becoming a Subscriber

Q: How do I subscribe?

A: Please visit our subscription page to find the best option for your needs. You can also visit epicurious.com or bonappetit.com and click subscribe.

Q: Can I sign up internationally?

A: Yes, those located outside the United States can subscribe. Payment will be taken in U.S. dollars.

Subscription

Q: What do I receive with my subscription?

A: We’ve created a recipe service that is helpful, fun, and makes you a better cook. A single subscription gives you unlimited access to over 50,000 recipes across Epicurious.com and Bonappetit.com, with many more recipes to come.

Q: What happens if I already have an Epicurious digital account?

A: You can add a paid subscription to your existing account and log in with the same credentials. Please visit our subscription page to find the best option for your needs.

Q: What happens if I don’t have an Epicurious digital account?

A: When you purchase a subscription, you will be able to create a digital account.

Account Creation/Management

Q: I have recently become a subscriber. How do I log in?

A: Upon subscribing you will receive an email containing a link to log in along with any additional log-in instructions. The link will automatically log you into the site you've subscribed to. You may also use an email and password if the user has previously generated one. If you have any issues, please reach out to Customer Service and we’ll be happy to assist.

Q: I’m trying to verify my subscription, but I get an error that my email is already associated with another account. What should I do?

A: If you cannot remember which email address is associated with your subscription, please contact Customer Service.

Q: How do I change my term (e.g., monthly to annual)?

A: If you wish to change your term, then you must reach out to Customer Service at 855-753-1037 (+1 332-239-2921 if outside of the U.S.) or by email at [email protected].

Q: Can I pause my subscription?

A: Unfortunately, you cannot pause your subscription at this time.

Q: Can I purchase multiple / group subscriptions?

Unfortunately, this is not an option at this time.

Q: How do I make changes to my email address or password?

A: You may make updates to your email or password by calling Customer Service at 855-753-1037 (+1 332-239-2921 if outside of the U.S.) or by email at [email protected].

Q: How do I make changes to my delivery address for the magazine?

A: Please reach out to Customer Service at 855-753-1037 (+1 332-239-2921 if outside of the U.S.) or by email at [email protected].

Q: I forgot my password, or need to reset it. How can I do that?

A: Please reach out to Customer Service at 855-753-1037 (+1 332-239-2921 if outside of the U.S.) or by email at [email protected].

Cancellation

Q: How do I cancel my subscription? 

A: You may cancel your subscription by calling Customer Service at 855-753-1037 (+1 332-239-2921 if outside of the U.S.) or by email at [email protected].

Q: If I cancel my subscription, do I get a refund?

A: If you are a monthly member, we do not offer refunds. If you call or email Customer Service and cancel your subscription, you will continue to have access until the end of that rolling month.

If you are an annual member, you are eligible to receive a full refund if you call or email Customer Service to cancel your subscription within 14 days of your credit card or other form of payment (listed above) being charged. If you call to cancel after the 14-day period, you will not receive a refund but will have continued access and available member benefits until the end of your annual subscription period.

Q: If I cancel my subscription, do I still get my benefits and perks?

A: If you are a monthly member, you will still receive your benefits until the end of that month, as well as any perks scheduled for that month. You will not receive perks or benefits scheduled for later in the year.

If you are an annual Member you will have continued access and available member benefits and perks until the end of your annual subscription period, unless you have cancelled within the 14-day period.

Q: If I have cancelled my subscription previously, how can I subscribe again?

A: If you would like to subscribe again after canceling, you can go to bonappetit.com or epicurious.com and follow the prompts to subscribe. If you have any further questions, you can contact Customer Service.

Billing & Refunds

Q: What forms of payment do you accept?

A: We accept Visa, MasterCard, American Express and Discover. We also accept PayPal, Apple Pay, and Google Pay.

Q: When will I be charged for my subscription?

A: Credit cards are charged upon receipt of annual orders and after your free month for monthly orders. It may take two to three days for the charge to appear on your credit card statement. Monthly subscriptions will be automatically renewed each month thereafter unless you tell us to stop. Before the start of each annual renewal, you will be sent a reminder notice sufficiently in advance of your renewal date stating the term and rate then in effect that will be charged to your payment account.

If you choose not to continue your monthly or annual subscription before your credit card is charged, please contact Customer Service at 855-753-1037 (+1 332-239-2921 if outside of the U.S.) or by email at [email protected].

Q: How do I update my payment information associated with my subscription?

A: You can update your payment information by calling Customer Service at 855-753-1037 (+1 332-239-2921 if outside of the U.S.) or by email at [email protected].

Q: How do I get a refund, and what are the refund timings?

A: If your order type is eligible for a refund, you can request a refund by calling Customer Service at 855-753-1037 (+1 332-239-2921 if outside of the U.S.) or by email at [email protected] Refunds are processed to the original form of payment within 5-7 business days by the Customer Care center.

Miscellaneous (Gift, Referral, Discount)

Q: Can I buy a gift subscription for someone else?

A: At this time you can only gift a Bon Appétit print subscription or a combination print-and-digital subscription. We do not yet offer digital-only gift subscriptions.

Q: Can I refer a friend and get a discount / offer for doing so?

A: At this time we do not have a referral program.

Q: Do you offer a student discount?

A: We currently do not offer discounts to students.

Contact Us

Epicurious
Toll-free Number: 855-753-1037
International Number: +1 332-239-2921
Email Address: [email protected]

Bon Appétit
Toll-free Number: 855-756-1671
International Number: +1 332-248-1214
Email Address: [email protected]